Not next year. Today. Staff across New York businesses are pasting client files, designs, financials and contracts into consumer AI accounts, usually with good intentions and almost always without anyone approving it. Unless the training setting is switched off, those accounts may use what’s pasted in to improve their models. Either way, the data has left your control.
That’s Shadow AI, and most firms discover it by accident. Not through a breach, usually, but through a conversation: someone mentions the tool they’ve been using for months and the room goes quiet.
Haber Group works differently. We find out what’s actually in use, secure it, then help your team use AI properly. If you already have an IT provider you’re happy with, we’ll work alongside them. You don’t have to switch anyone out to get this fixed.
Six things that come up in almost every conversation we have about AI with New York businesses. Most firms have at least four of them.
Staff are using consumer AI accounts with company and client data, and nobody has a list of what’s in use. You can’t govern what you can’t see, so we start by finding out: which tools, on whose accounts, with what data.
Staff are using consumer AI accounts with company and client data, and nobody has a list of what’s in use. You can’t govern what you can’t see, so we start by finding out: which tools, on whose accounts, with what data.
Your clients are starting to ask how you handle AI, and some contracts already prohibit putting their data into third-party tools. We help you answer honestly, and close the gaps before the question arrives.
Once information is in an unsanctioned account, you have no record of it and no way to retrieve it. We put controls in place that stop company and client data reaching platforms you haven’t approved.
Some firms buy licenses and watch them go unused, while staff quietly carry on with the tools they already know. Training and real use cases matter more than the license itself.
People use AI for emails and meeting notes while the repetitive work that actually costs hours goes untouched, because nobody has sat down and mapped it. That’s where the return is.
AI isn’t one project. It’s three, and they have to happen in order. Securing what’s already in use comes first, because adoption on top of an unsecured environment just multiplies the exposure. Then you get people using approved tools properly. Then you find the repetitive work worth automating.
We can start anywhere in that sequence, but we’ll tell you honestly if you’re trying to skip a step.
Three phases, in the order that actually works. Each phase stands on its own and leads into the next. Most firms start at the beginning, because that’s where the risk is.
An AI use policy, controls that stop data reaching unsanctioned platforms, one approved AI tool set up properly with single sign-on and training switched off, plus AI awareness and prompt training for everyone. A fixed-scope project with a clear end.
AI tools and risks change every month, so a one-time lockdown drifts out of date. We manage licenses, keep controls and settings current, maintain the policy, support your users, and run a quarterly check on what’s being used and what’s been blocked.
Having a secure AI tool is not the same as people using it. We set AI up inside the tools your team already lives in, build use cases by role, and train people on when to use it and when not to. Adoption, not licenses.
Most IT providers in NYC haven’t raised AI with their clients at all. Here’s where that difference shows up.
Most AI conversations start with productivity. We start with what's already leaving your business, because that's the problem you have today rather than the one you might have next year.
Most AI conversations start with productivity. We start with what's already leaving your business, because that's the problem you have today rather than the one you might have next year.
You don't have to change IT provider to get your AI governed. We work hand in glove with your existing provider. Instead of your IT partner, we'll be your AI partner.
We set up the platform that fits your business rather than the one we happen to resell, configured properly with single sign-on and model training switched off.
We've supported New York businesses since 2000, including firms where client confidentiality is the whole business. We know what a breach of it actually costs here.
We share monthly SLA reports with clients: 96% response, 97% resolution. The same accountability applies to AI work as to everything else we do.
It can be, with the right setup. The risk isn’t the tool, it’s the account. A personal consumer account may use what’s pasted into it to train the model unless that setting is switched off, and either way the data has left your control. A properly configured business tenant with single sign-on is a different proposition entirely.
Any AI tool your team uses that the business hasn’t approved or doesn’t know about. It’s rarely malicious. Someone finds a tool that helps, starts using it, and tells a colleague. Six months later it’s part of how work gets done and nobody in leadership has heard of it.
No, and it’s one of the more common situations we work in. We’ll work alongside your existing provider on AI specifically. You keep the relationship you have and get the part they haven’t covered.
Especially if you’re a small team, because informal rules stop working the moment someone new joins or a client asks the question formally. A policy for a ten-person firm can be two pages. It just has to exist and be signed off.
530 Seventh Avenue in Midtown Manhattan, which means on-site support across NYC when remote support isn’t enough.
Yes. Mixed Mac and PC environments are normal in design studios, and we support both, including the licensing, file sharing and network complications that come with running them side by side.
Three starting points, all free and all useful whether you hire us or not. Pick the one that fits where you are right now.