Three ways to find out where you're exposed
Whether it’s a ransomware scare that exposed how little visibility you have, a warehouse opening that your MSP is struggling to integrate, or an internal IT manager stretched too thin, the first step is the same. Get a clear read on where you actually stand.
Three starting points, all free and all useful whether you hire us or not. You’ll speak to a senior engineer who understands operational environments, not a salesperson working from a script.
AI Governance & Security Assessment
Designed for operations teams already using AI for route planning, documentation or customer communication, often without company oversight. We review your AI tool usage, Shadow AI exposure and data risk. 60 minutes.
Contact us today to book a zero commitment, zero cost assessment.
Threat Diagnostic
Designed for NYC logistics and distribution companies that need a clear read on their cybersecurity posture and ransomware readiness. In an operational environment, a breach doesn’t just cost data. It stops dispatch. 60–90 minutes.
Contact us today to book a zero commitment, zero cost assessment.
Co-Managed IT Assessment
Designed for logistics firms with an internal IT manager or small IT team who need added capacity, specialized expertise, or escalation coverage without replacing the team they already have. 30 minutes.
Contact us today to book a zero commitment, zero cost assessment.
When systems fail, deliveries stop
In logistics and distribution, technology isn’t background noise. It drives dispatch, warehouse operations, customer visibility and the delivery commitments that define your reputation. When systems fail, routes don’t run. When a security breach hits, operations can stop entirely.
Most MSPs are built for office environments, not operational ones. They treat a server outage as a ticket rather than a stopped shipment. They’ve never had to integrate a TMS with a WMS, or bring a new warehouse online without disrupting the ones already running.
Haber Group is different. We’ve supported operationally complex New York businesses since 2000, in environments where downtime costs money by the hour rather than by the incident.
THE PROBLEMS WE SOLVE
The IT challenges that hold NYC logistics and distribution companies back are rarely the ones a generic help desk is set up to solve. Here’s where we spend most of our time.
Ransomware & Cyber Threats
Ransomware attacks targeting logistics operations have surged, and the sector is under-protected. A single incident can freeze dispatch, halt warehouse systems and stop customer deliveries for days. We build layered defence and tested recovery before an incident, not after.
Multi-Site Infrastructure
Managing IT across warehouses, distribution hubs and offices takes more than a generic support model. We design and manage networking, connectivity and infrastructure that works consistently across every site, including the ones you haven’t opened yet.
Legacy System Risk
Aging Windows Server, on-premise email and fragmented TMS and WMS platforms create security risk and operational drag. We build a structured modernization path from legacy to modern platforms, designed to minimise disruption to live operations.
Internal IT Overload
Your IT manager spends all their bandwidth maintaining what exists, with nothing left for modernization. Our co-managed model adds capacity, covers escalations and takes on projects, without replacing the team you already have.
Technology & Business Alignment
Unpredictable IT costs eat into margins and make forecasting unreliable. We provide vCIO-level guidance that aligns technology investment with operational priorities, margin improvement and exit readiness.
System Integration
Integration and workflow support across CAD, project management (Procore, Deltek), time billing, ERP, and accounting — eliminating the manual workarounds that slow project teams down.
HOW HABER GROUP HELPS
We solve the business problem, not just the ticket!
Haber Group’s model for logistics and distribution companies starts from one insight: in an operational business, IT problems are never just IT problems. A server outage isn’t a ticket. It’s a truck that doesn’t leave. A ransomware incident isn’t a security event. It’s a week of missed customer commitments.
So we start with the operational goal, then build the technology that protects it.
- 24/7 monitoring and proactive support built for operational continuity
- Ransomware preparedness, MDR and backup hardening
- Multi-site networking across warehouses, hubs and offices
- A structured modernization path off legacy infrastructure
- Co-managed IT for firms with internal IT leadership
- vCIO guidance aligned to margin, growth and exit readiness
I bring them a need, we work out how to solve it, and then it just becomes part of how we operate.
Brian Marshall, IT Manager, Champion Container Corporation
SERVICES FOR LOGISTICS & DISTRIBUTION
Managed IT & Help Desk
24/7 monitoring, unlimited support and a dedicated client contact who knows your operation. Built for environments where downtime costs money by the hour.
Co-Managed IT
Capacity and expertise for internal IT managers at growing logistics firms. Escalation cover, project delivery and specialist skills, without replacing your team.
AI Governance & Security
Operations teams increasingly use AI for route planning, documentation and customer communication, often without oversight. We identify Shadow AI usage, set acceptable-use policies and configure tools like Microsoft Copilot for safe deployment.
Cybersecurity & Ransomware Defense
Huntress MDR, MFA enforcement, backup hardening and ransomware preparedness, built for companies where a breach means operational shutdown rather than an inconvenience.
IT Strategy & Business Alignment
vCIO advisory, technology roadmapping, budget planning and exit readiness. Predictable per-user pricing that scales with headcount, so IT stops being an unforecastable cost.
Infrastructure & Networking
Reliable networking across warehouses, hubs and offices, managed centrally with Cisco Meraki. Plus a structured path off legacy systems to Microsoft 365 and Azure, without disrupting live operations.
The decision-makers we partner with in logistics
Three people usually sit around the table when a logistics business changes IT provider. Each has a different problem, and each of them has to be satisfied.
The Business Owner
Owner / CEO / President
You need IT costs you can forecast and technology that supports growth rather than constraining it. You want a partner who thinks about margin, exit readiness and risk, not just tickets closed.
What keeps you up at night: unpredictable IT spend eating into margin. A ransomware incident that stops the business. An IT model that hasn’t kept pace with where the company is going.
The IT Leader
IT Manager / Director
You’re maintaining legacy systems across multiple sites with no bandwidth left for modernization. You need a co-managed partner who adds capacity and expertise without creating a power struggle.
What keeps you up at night: a security gap you know about but can’t get funded. Legacy infrastructure consuming every hour you have. Justifying IT investment in terms finance actually responds to.
The Operations Leader
COO / VP Operations
Deliveries depend on systems that work. You need IT that keeps dispatch, warehouse and customer systems running, and doesn’t add operational complexity when something goes wrong.
What keeps you up at night: a system failure that stops routes running. Fragmented visibility that slows decisions. Missed customer commitments you couldn’t have prevented.
WHY HABER GROUP
Most IT providers in NYC have logistics clients. Very few are built for operational environments. Here’s where that difference shows up.
Operational focus
A generic MSP treats a system failure as a ticket to close. We treat it as a stopped shipment. We’ve supported operationally complex New York businesses since 2000, in environments where downtime is measured in revenue.
Ransomware
A generic MSP sells you antivirus and calls it security. We build layered defense with Huntress MDR, MFA enforcement and hardened backups, then test recovery before you need it.
Multi-site delivery
A generic MSP struggles when you open a new location. We design infrastructure that scales across warehouses, hubs and offices, so adding a site is a project rather than a crisis.
Co-managed IT
A generic MSP often replaces internal IT or creates conflict with it. Our model is designed to complement internal IT managers, adding capacity where it’s needed and stepping back where it isn’t.
Modernization
A generic MSP maintains what exists and leaves it there. We build a structured path off aging infrastructure, sequenced so live operations keep running throughout the migration.
Accountability
A generic MSP offers no SLA transparency or reporting. We share monthly SLA reports with clients: 96% response, 97% resolution. You always know how we’re actually performing.
Common questions from NYC logistics and distribution companies
How quickly can you respond if a system goes down mid-shift?
Our help desk is fully staffed and we publish our numbers: 96% response SLA, 97% resolution SLA, reported monthly. For operational environments we agree escalation paths in advance, so a dispatch outage doesn’t sit in a general queue behind password resets.
Can you work with our TMS and WMS platforms?
Yes. We don’t replace your operational software, we keep it available and make sure it integrates with everything around it: ERP, accounting, communications and reporting. Most of the value is in the connections between systems rather than any one platform.
We already have an IT manager. Where do you fit?
That’s our co-managed model, and it’s how we work with most logistics firms of your size. We add capacity, cover escalations and after-hours, and take on projects your internal team doesn’t have bandwidth for, without replacing anyone.
Can you support multiple warehouses and sites?
Yes. Multi-site is the norm rather than the exception for our logistics clients. We design and centrally manage networking across warehouses, distribution hubs and offices, so opening a new location is a planned project rather than a scramble.
What happens if we get hit by ransomware?
Recovery depends entirely on what was in place beforehand. We build layered defense, harden backups and test recovery in advance, so the answer is measured in hours rather than days.
Where are you based?
530 Seventh Avenue in Midtown Manhattan, which means on-site support across the New York metro when remote support isn’t enough.
Start with a conversation about your biggest IT risk.
We offer three starting points for logistics and distribution companies evaluating their current IT model. Pick the one that fits where you are right now, and you’ll leave the conversation knowing something you didn’t before.
Request an AI Governance & Security Assessment
A review of your AI tool usage, Shadow AI exposure, data risk, and readiness to deploy tools like Microsoft Copilot safely, especially if your operations team is already using AI you haven't approved. 45 minutes.
Request a Co-Managed IT Assessment
A direct conversation about whether your current IT model is built for where you're headed, especially if you already have an internal IT manager or small team stretched across multiple sites. 30 minutes.
Schedule a Threat Diagnostic
A structured review of your cybersecurity posture and ransomware readiness for NYC logistics operations. In an operational environment, a breach doesn't just cost data, it stops dispatch. 60–90 minutes, and you keep the findings whether we work together or not.