Are you someone that’s looking for the best IT support for your business? When seeking outsourced technical support options, it’s crucial to develop a proactive plan that best fits your business needs. Taking this step helps keep you safe against online threats like phishing emails. You’ll also ensure continuity for your business in this online world.

At Haber Group, we provide you with the support you need to bring your business top-class online security. With these kinds of options, you’ll be able to overcome any challenge, no matter the size of your business.

You’re likely wondering what to do if someone in your business clicks a link in a phishing email. Today, we’ll discuss some steps you can take to help you overcome events like these.

Disconnect Your Device

The first step you’ll need to follow is immediately disconnecting the affected device from the Internet. What this does is isolate your device from infecting any other device. It also cuts off device access to hackers and contains malware infections.

If you connect through wired connections, unplug the Internet cable from your device. Now, if connecting through Wi-Fi, locate its settings on your device and disconnect from the network. If you’re unable to find the Wi-Fi device settings, head to the router and shut it off.

With these tips, you’ll keep the malware from sending out private business info from your device.

Backup Your Device

It’s also crucial to ensure that you don’t lose any files resulting from events like these. A great way to get ahead of this is to back up your files as soon as possible. If your files have ransomware, having backups will prevent hackers from demanding ransom for you to retrieve your files.

To back up your files, you can use tools such as USB drives. External devices like these don’t require internet access and help keep hackers in check. There are three types of data to focus on to ensure the best protection for your business.


  • Corporate information
  • Irreplaceable files
  • Sensitive content


By taking steps to back up your files, you’ll be able to overcome any threat that comes with phishing emails.

Scan Your System For Malware

Another step you can take after clicking on a phishing link is to scan your device for malware. If you don’t have tech skills, you may need to hire an outsourced technical support expert to check for malware.

You can also use your device’s anti-virus program to scan your system and remove any suspicious files you find. It’s important to note is that malware tends to disguise itself as a legit file. For this reason, it’s best to bring your device to an outsourced technical support professional. They will help ensure your device is clean and safe from any online threats.

Change Your Login Credentials

Malware from phishing emails can compromise these types of sensitive information.


  • Bank account numbers
  • Credit card numbers
  • Online user names
  • Passwords


If you think you may have clicked on a phishing email, then change your online credentials immediately. One thing you don’t want to do is to use the same user name and password for all of your accounts. Making this mistake makes it easier for online hackers to steal your credentials and other crucial business data.

Instead, it’s best to use multi-factor authentication and secure password practices to overcome online threats. With MFA, users will need to verify their identity with factors other than user names and passwords. As for password practices, here are some great ways to help you create passwords to keep your info secure.


Make Your Password Lengthy

It’s always a great idea to give your password length. After all, a long password is a strong password. A strong password needs to be at least 20 characters long. If your password is eight characters or less, a hacker can crack it within 58 seconds. That’s why it’s crucial to ensure your password is long enough to secure your information.


Insert Special Symbols In Your Password

Make sure your passwords contain the following things so that they can have more strength.


  • Lower-case letters
  • Numbers
  • Special characters (#,$,@,%, etc)
  • Upper-case letters


Including these things in your passwords make it harder for hackers to guess since this creates more possible combinations. Not only that, but you’ll be less likely to be a victim of a brute force login attack. During these events, hackers try many combinations of letters to guess your password and access your accounts.

By adding these special symbols, you’ll be a step ahead of any online attack by hackers.


Don’t Include Any Obvious Details In Your Password

When seeking outsourced technical support options, always keep in mind to never include the obvious in your password. Here is a list of things to avoid using for your password.


  • Address
  • Birthdays
  • Zipcodes


Including them in your password allows hackers to trace them back to you on the Internet. When setting your passwords, always make sure that they’re easy to remember while not including obvious details in them.


Make Sure Your Password Uses Acronyms And Codes

Passwords need to be easy for you to remember, or else they’re useless. Writing passwords on sticky notes isn’t a good idea as that may put you in more danger.

To make your password memorable, make great use of codes and acronyms. These two things can help relate to specific things you’ll be able to memorize. They’ll also look like random mixtures of letters, numbers, and symbols to everyone else.

Taking this step helps give you easy access to your account while keeping it safe from hackers.


Use Password Managers

Password managers are easy, free, and keep all of your passwords in one place. These tools eliminate the need to remember so many passwords. Of course, you’ll still need a secure and memorable password to access your password manager.

Since this is a password manager, creating a strong password is crucial. Make sure that this one password is long, memorable, utilizes MFA, and uses special characters. Most password managers offer strong password generators that can benefit your needs.

By using password managers, you’ll be able to stay ahead of your business functions while staying safe online.


Turn On Web Content Filtering

You can also enable security features to protect you from harmful links. If phishing emails still land in your inbox, enable web content filtering. With web content filtering, you can take proactive measures even if you click on a link. What this tool does is help your browser block harmful sites before they infect your device.

With web content filtering, you’ll stay ahead of any phishing attempts that come your way.


Choose Outsourced Technical Support Options That Help Maximize Your Online Safety

As you put together your online safety plan, it’s always crucial to be diligent and proactive. By going this route, you’ll be able to ensure your business continues to prosper and keep online attackers in check.

Are you looking for outsourced technical support options that maximize your online safety? Then get in touch with us today. Our team at Haber Group will help provide the tools you need to succeed in today’s online world.