Haber Group https://www.habergroup.com/ Managed IT Services & IT Support, New York, NY Mon, 07 Mar 2022 18:54:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.2 How Do I Create a Virtual Desktop? https://www.habergroup.com/how-do-i-create-a-virtual-desktop/ Mon, 07 Mar 2022 18:54:59 +0000 https://www.habergroup.com/?p=12000 Most businesses have had to adopt the work-from-home model to survive during the coronavirus pandemic. Technological advancements that support the remote working model are quite challenging to handle. Outsourced technical support experts help businesses to operate with relative ease. One such advancement is virtual desktops that have revolutionized remote workspaces. Creating a Virtual Desktop Virtual […]

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Most businesses have had to adopt the work-from-home model to survive during the coronavirus pandemic. Technological advancements that support the remote working model are quite challenging to handle. Outsourced technical support experts help businesses to operate with relative ease. One such advancement is virtual desktops that have revolutionized remote workspaces.

Creating a Virtual Desktop

Virtual desktops are a wise investment to realize your company’s potential with remote working. They are flexible, which makes them suitable for seasonal work. Jobs that involve constant traveling become easier since employees have access to work files from anywhere.

Since it’s clear that a virtual desktop is essential for your business, how do you create it? We’ll cover that in a bit, but first:

What Are Virtual Desktops?

Virtual desktops involve preconfigured operating systems and applications separated from the physical devices used to access them. Users can access the virtual desktop through an endpoint device like a smartphone or PC.

Virtual desktops try to emulate the physical workstation, but they come with a twist. With everything available online, the new workspaces support connectivity from almost everywhere. Your employees will have access to data and applications, meaning they can work from home or elsewhere.

How Do Virtual Desktops Work?

The need for every employee’s connection to company data necessitated the demand for a common platform. Virtual desktops support such organizational operations by promoting remote user access.

Companies use virtual desktop provider services to abstract a common operating system. The use of virtualization software makes the operation of virtual machines possible. End-users can access the operating system, data, and applications via virtual machines.

You may choose to have an on-premise virtual machine or work with cloud-based options. Today, virtualization technology has evolved to support many users running multiple desktops while sharing an OS. It means you’re allowed flexibility regardless of the size of your virtual workspace.

Virtual Desktop Types

There are various virtual desktop types for different business modules to support easy user operation. Here’s a breakdown of the virtual desktop types based on their technologies and what they entail.

Host-based Virtual Machines

Host-based machines feature an OS that remote users log into. It is the most popular virtualization technology. A single virtual machine is allocated to individual users at login.

Continued use of desktop technology means the same user is assigned the same virtual machine each time. Such repetitive behavior promotes desktop personalization for the single user.

Client-based Virtual Machines

This virtual machine’s management happens centrally on a server for the different hardware configurations. It means that users can execute control locally once their device is allowed access. Operations don’t necessarily need a network to connect to the virtual desktop.

Virtual Desktop Infrastructure (VDI)

VDI allows server operating systems to run on virtual machines hosted on hypervisors in on-premise servers. End-users can access the virtual desktop’s application as if they’re running locally. VDI can be quite complicated but is the perfect match for enterprise users.

Step-By-Step Process of Creating a Virtual Desktop

Step 1: Choose an ideal virtual desktop hosting platform

Creating desktop virtualization internally is complicated and can be a costly affair. Successful implementation of such provisions takes time, which is frustrating for users. Outsourcing for cloud-based desktop infrastructure is the perfect solution to fix such problems.

Hosting platforms are the easiest way to have a virtual desktop up and running in no time. You could choose from the various hosting platforms in the market for an option that suits your business. Outsourced technical support experts can help with your decision since they offer sound suggestions.

Step 2: Initial Setup and User Registration

As a prerequisite requirement, you need to offer consent on behalf of your institution. You’ll have a prompt explaining what you agree to, which you should fill in and submit. You’ll also need to accept permissions for the virtual machine and client app to grant access to the provider.

The configuration of enterprise application administrators grants your account the ability to add users. By granting the users permission, they will have access to a virtual machine.

Step 3: Configuration of Your Virtual Machines and Domain Controller

The virtual machines need configuration to make them usable for your business’s operations. Fill out the instance details depending on what’s best for your business. You’ll also need to choose a region offering the fastest response time in your area.

Step 4: VPN Installation and Connection

You’ll want secure and encrypted connections to the virtual desktop to protect your business information. Creating and configuring your VPN guarantees secure transmission.

Step 5: Verifying Virtual machines and Assigning Users

Your server is practically complete, but you need to test the virtual machines. Verify customization before finishing the process. Check that the data disk shows up in the designated slot on your storage before launching.

Work With Outsourced Technical Support

Creating a virtual desktop can be complicated. Handling the configuration process requires expertise in the field. Outsourced technical support experts create the virtual desktop for you in no time.

Haber Group is your trusted technology management provider in the NYC area. We offer expert-level services at unbeatable rates for small and mid-size businesses.

Get in touch with us today to get started.

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7 IT Strategies That Will Increase Speed https://www.habergroup.com/7-it-strategies-that-will-increase-speed/ Mon, 07 Mar 2022 18:52:33 +0000 https://www.habergroup.com/?p=11997 Slow internet speed is frustrating, time-consuming, and costly. If your network is consistently sluggish, you might need IT consulting services to help resolve the speed issues. There are many things IT specialists do to improve network speed, and each case requires unique solutions. Here’s an overview of seven strategies that will increase speed and resolve […]

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Slow internet speed is frustrating, time-consuming, and costly. If your network is consistently sluggish, you might need IT consulting services to help resolve the speed issues. There are many things IT specialists do to improve network speed, and each case requires unique solutions. Here’s an overview of seven strategies that will increase speed and resolve your network issues:

1.    Network Optimization

Each network has unique needs, so it’s vital to focus on understanding your needs and what’s happening with your network. Addressing performance issues begins with analyzing all aspects of the network. You should check usage requirements, existing plans, speeds, and what’s slowing down the network.

Most IT specialists will perform general troubleshooting and diagnosis to determine if the network is the problem and fix other issues slowing connections.

In some cases, the network isn’t the issue. It could be a slow client, poorly written SQL on back-end servers, or high latency on the WAN link. Some networks are also sluggish because of wrong deployments, such as launching a LAN application over WAN. Instead of ramping up bandwidth, it’s crucial to examine the network and optimize all aspects based on your needs and usage. Routine troubleshooting and optimization will ensure speedy connections all year round.

2.    Packet Shaping

Your network bandwidth is shared among various processes and applications. It’s upon you to ensure the most critical activities get priority. Packet shaping and quality of service are all about allocating bandwidth and other resources to prioritize specific applications and processes over the rest. You can have different classes of service and then set policies for each category. Three to four classes of services is enough for prioritization.

Some service classes may greatly increase the available bandwidth to ensure core applications and services run seamlessly. Less important applications and activities like peer-to-peer file sharing can get the least bandwidth allocation.

Once classes are identified, you can fine-tune the distribution to suit your organization’s needs. Packet shaping is vital for path optimization and can address performance issues stemming from activity overload or simultaneous connections.

3.    Compression & Caching

You’re bound to face bandwidth limitations unless you opt for unlimited bandwidth. Remote hard-to-serve locations, ever-growing software decks, and centralized infrastructure are recipes for limited bandwidth. You can resolve speed issues stemming from bandwidth limitation by upgrading to a higher plan, but that isn’t always a cost-effective solution. Compression and caching may offer a more feasible solution without increasing bandwidth expenditure.

There are various types of compression, including HTTP compression, which can buffer speed for DATA and PROC steps. Compression increases speed, although not all activities require the same rate. File transfers can benefit from slow and thorough compression, but transactions need super-fast compression. IT specialists can use TCP control and aggressive applications to optimize compression rates and boost throughput fourfold.

4.    Protocol Acceleration

Network protocols can slow down connections. Larger data packets generally prevent smaller packages from interactive applications. Satellite links also come with additional latency of about a second, limiting TCP and IP communication speeds. Accelerating TCP/IP can eliminate the latency, resulting in normal connection speeds. IT consulting services and specialists can also adjust packet sizes and configure routers or servers to split large packets into smaller sizes.

Accelerating protocols go hand in hand with packet shaping to optimize connectivity for your most important processes. TCP/IP acceleration and packet splitting effectively eliminate delays and latency, eliminating retransmissions during errors. Other measures include increasing the window size to avoid waiting for acknowledgment from one packet before initializing the next. If speed issues stem from such latencies, protocol acceleration can resolve the issue.

5.    User Education

Some cases of sluggish speeds stem from bad user behavior and management practices. Instead of imposing strict requirements and lockdowns, organizations can benefit from objective training and education. Getting the workforce onboard with the best practices can eliminate the behaviors that slow your network. Not everyone understands their effects on network speeds and performance, and harsh standards won’t help them realize this.

Investing in employee education can benefit network speeds in various ways, including enhancing troubleshooting. The best practices will help reduce the chances of malware getting inside the firewall and unnecessary software installations. HR can incentivize IT teams based on uptime to increase participation in the best practices and responsibilities. User education is also vital in resolving emerging issues and working around slow network speeds.

6.    Software-Defined Infrastructure

Virtualized computers, networks, and storage are the way to go for businesses looking to streamline processes and network speeds. Software-defined infrastructure offers the best model for time-saving and significantly cuts down deployment and maintenance time. It’s simpler for IT departments to manage existing applications and integrate new systems. Software-defined infrastructure also increases automation, directly impacting network speed.

Virtual infrastructures eliminate reliance on hardware and can operate with little to no human intervention. The business can make necessary changes faster, and autonomous processes reduce time spent performing manual activities.

Embracing software-defined business architecture allows the company to identify the best deployments for the everyday workload. It’s also easier to integrate hybrid and private cloud strategies and composability.

7.    Traffic Management

Junk traffic can slow down connections, so it’s best to keep them off your network. There are various sources of junk traffic, including viruses, unnecessary background applications, and users. Installing the latest antivirus software, firewalls, and spam filters can resolve junk traffic issues and keep your networks updated. You can also consider outsourced anti-spam and space-saving practices like using links instead of sending large files independently to users.

Traffic management involves extensive practices that remove unnecessary files, applications, and processes from the servers. Some legitimate and valuable programs add unneeded loads that eat up the RAM and resources, slowing down the network. Broadcast traffic may also be irrelevant to users. Eliminating junk traffic and cleaning the network can boost speed and keep the core processes and applications updated.

Trustworthy IT Consulting Services

At Haber Group, we provide a people-focused brand of technology management and have more than two decades of experience serving the NYC area. Our IT consulting services can help you eliminate all the issues slowing down your network for instant high-speed and secure connections. You can leverage our experience and expertise to deliver the best quality to your clients and personnel.

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Is VoIP Worth It for a Small Business? https://www.habergroup.com/is-voip-worth-it-for-a-small-business/ Thu, 03 Mar 2022 17:37:46 +0000 https://www.habergroup.com/?p=11992 VoIP phones are the top systems outsourced IT support teams use, and many businesses leverage its inherent benefits. SMB owners can upgrade from the old, on-premise PBX-based phone lines to modern devices, softphones, and online calls. But is VoIP worth it? Most managers will reply with a resounding yes. Here is how VoIP is critical […]

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VoIP phones are the top systems outsourced IT support teams use, and many businesses leverage its inherent benefits. SMB owners can upgrade from the old, on-premise PBX-based phone lines to modern devices, softphones, and online calls. But is VoIP worth it? Most managers will reply with a resounding yes.

Here is how VoIP is critical to the success of modern enterprises.

5 Reasons Why VoIP Is Worth It for Small Businesses

Small businesses can shift to VoIP setups for many reasons, such as cutting costs to scalability, competition, and trends. Review your business needs for VoIP telephony, the best options and plans, and the impacts on your operations. Here are five reasons why investing in VoIP is a worthy course for small businesses:

 

1.    Lower Cost

Reduced cost is one of the top benefits of voice over internet protocol telephony. Unlike traditional phone lines, VoIP systems require minimal hardware. Phones, computers, and internet cables are all you need to upgrade your system. Less equipment means low initial investment, installation, and maintenance costs.

Traditional phone lines cost more to install and maintain, but most small businesses rue the high calling costs. Compared to VoIP prices, calls made using old phone lines are significantly expensive. VoIP calls are also cheaper regardless of whether call destinations are domestic or abroad. Small businesses will save more on phone bills, upfront capital, and maintenance.

 

2.    Advanced Features

VoIP systems offer a significant improvement from traditional PBX lines and come with various advanced features. Businesses are no longer limited to a typical voice call. They can explore several other features, including internet fax, conference calling, and auto attendant. VoIP telephony also offers the following advanced features:

•    Call forwarding, routing, and transfer
•    Toll-free numbers
•    Call recording and call-log access
•    SMS and email notifications

 

All features are part of a customized telephony solution for achieving remote calls anytime, anywhere over the internet. VoIP systems will enhance your communication and provide instant access to support, personnel, clients, and partners. You can also leverage outsourced IT support to help manage your networks and channels.

 

3.    Quality & Connectivity

VoIP systems offer better sound quality than traditional phone lines. The voice data is transmitted in packets and can leverage modern high-definition codecs to provide the highest quality. It might seem like a slight advantage, but some businesses rely heavily on voice communications. You can upgrade to VoIP to guarantee the best audio quality.

VoIP setups also provide better connectivity than land-based phone lines. You can connect with employees in multiple remote locations, including abroad. It’s also easier to forward calls to the main center for consistent support. With a VoIP system in place, employees can bring their phones everywhere they go and will be able to send and receive calls.

You can set up multiple phones to ring at the same time. When you pick one of the phones, the rest will get canceled. This feature suits businesses with various locations and where employees work from different stations. VoIP call quality is consistent across all devices (phones and headsets), and users can achieve quality communications on the go.

 

4.    Scalable & Compatible

VoIP systems are easy to scale to your business demands. When you have new employees, the process is as simple as ordering extra phones from the VoIP online interface. Once you have the phones, plug them into the Ethernet, and you are ready to go. Scaling down VoIP systems is also much easier since no massive initial installations are involved.

Whether you are expanding the business or downgrading, the setup makes it easy to add and delete phone lines as necessary. The company can quickly scale existing plans and infrastructure to meet current demands. New phone purchases are also significantly cheaper than the hardware needed for similar crews using traditional phone lines.

VoIP systems are also backward compatible with most office and business systems. Your old analog desk phones are still useful in a VoIP setup. All you need is an ATA to connect the phones to the virtual system and use them to send and receive calls. The system also relies on the cloud and doesn’t need manual software upgrades; the provider will handle all updates.

 

5.    Easy to Use/Troubleshoot

Usability is a vital review aspect when installing VoIP telephony. Your teams should know how to use the system to maximize its benefits. VoIP setups are straightforward, so a short orientation can bring everyone up to speed. There’s nothing much to learn once everything is connected/ready to go, but you can train general maintenance and troubleshooting.

With VoIP telephony, you’ll worry less about complicated technical issues. Your outsourced IT support will also have fewer incidents, so you can save more. Diagnosing and resolving problems when a VoIP system goes down is easy and fast. You can’t say the same about traditional phone systems; fixing old PBX calls for experienced technicians can be frustrating.

VoIP is more user-friendly, so your teams can achieve various checks and maintenance to keep the system at optimum performance. Businesses can still leverage outsourced IT support to streamline communications, secure deals, and fulfill other mission-critical objectives. The system is less prone to issues and more effortless to troubleshoot with minimal assistance.

 

Will Your Business Profit From VoIP?

Every business can benefit from VoIP if you upgrade the setup from old phone lines. You’ll need to thoroughly review business activities and determine if switching to VoIP makes sense at the time. The priority is to make ROI-conscious decisions when investing in tech and maximize the benefits. Here are some questions to ponder before installing VoIP telephony:

•    What are your current network status and quality?
•    Do you have enough upload bandwidth for the expected amount of phone calls?
•    Can your bandwidth cover other traffic on the network?
•    Will your firewall/router prioritize VoIP traffic over other internet traffic?
•    What features does your business need?

VoIP providers offer call forwarding/recording/screening, voicemail, on-hold music, virtual receptionists, instant messaging, and voicemail-to-email. Other features include conference calling, missed alerts, call logs, and video conferring. You don’t necessarily need all these features. Consult with providers to establish the ideal package for your business needs.

 

Do You Need Outsourced IT Support for VoIP?

VoIP comes with the added need for IT services and support. Outsourcing this area to third parties can free your teams to focus on other matters. Haber Group has been providing a people-focused brand of tech management for small businesses since 2000. We offer enterprise-level services/solutions in and around the NYC area and focus on helping your business succeed.

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What Do I Need for IT Vendor Management Success? https://www.habergroup.com/what-do-i-need-for-it-vendor-management-success/ Thu, 03 Mar 2022 17:34:43 +0000 https://www.habergroup.com/?p=11989 Managing IT vendors has many benefits, but only if you have the proper management setup. IT vendor management comes with complexities, ranging from network security consulting to negotiating a win-win deal. You’ll need proactive measures, time, patience, and experience to achieve IT vendor management success. Here are six things you need to excel: 1.   […]

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Managing IT vendors has many benefits, but only if you have the proper management setup. IT vendor management comes with complexities, ranging from network security consulting to negotiating a win-win deal. You’ll need proactive measures, time, patience, and experience to achieve IT vendor management success. Here are six things you need to excel:

1.    Regular Communications

Effective communication is vital for successful vendor management. You need to communicate with vendors regularly and frequently, sharing information and priorities. There should be a detailed schedule for mandatory meetings with known agendas. You can set up virtual meetings so that it doesn’t have to be face-to-face, but make sure the vendors attend all sessions.

Regular communication allows your business and the vendors to understand both sets of priorities. The objective is to adhere to priorities, monitor processes, and drive accountability through regular and transparent communication. You can share business engagements and other relevant data to help your vendors understand current needs.

2.    Long-Term Partnerships

Creating long-term partnerships with vendors can result in consistent quality. The more time a vendor serves your business, the better they’ll understand it. You also have an opportunity to learn more about the vendor’s business. Some companies struggle to build long-term relationships because they prioritize short-term gains and cost-saving.

Working with different IT vendors can disrupt your process and result in service inconsistencies. You’ll also need to review new contracts and terms of service, negotiate the fees and set up new communication channels. Building long-term relationships with vendors will save more time as they understand your operations better.

3.    Vendor Collaborations

Successful vendor management calls for a symbiotic relationship and a win-win situation for both parties. You should see vendors as partners to the business and involve them in key strategy sessions. Engaging suppliers in critical decisions will promote stronger relationships. You should work side-by-side to help each other understand and achieve set goals.

Services like IT are key to business operations, and you need vendors to provide better, cheaper, and more efficient products/services. Your business suppliers are experts, and inviting them to help with business strategy is one way to leverage their knowledge. Collaborations with suppliers will identify the best solutions and procedures to achieve business goals.

4.    Data Storage

You may need to maintain vendor records in a database, especially if you have multiple offices and suppliers. Recording and retrieving IT vendor data can be complicated and time-consuming without a storage solution. Using vendor management tools allows you to generate reports and pull up information when you need it.

You can keep records of all engagements with the IT provider, including their packages, services, business visits, charges, contracts, and more. Storing this data will help you monitor the relationships and schedule timely meetings and services. Recordkeeping also provides the opportunity to review past data when making current and future decisions.

5.    Performance Evaluation

Vendor management success entails working with qualified, reliable, and accountable suppliers. You should also monitor performance to determine if there’s a need to change or request a meeting. Tracking IT vendor services and performance is one way to ensure you meet business needs. Without evaluations, you can’t warrant the investment.

You can use data storage, analytics, and reporting tools to evaluate performance. Scheduling system and network inspections can also identify areas needing improvement and upgrades. If your network isn’t delivering promised results, you can hold the vendor accountable to get your money’s worth. Make sure you review IT systems, results, and overall performance regularly.

6.    Quality Service

You should both agree on the value and quality of service provided by IT vendors. Paying a little extra for better value may be necessary, so you should devise ways to determine IT service value. You can find the lowest prices but may risk compromising the quality of service and engagement. Working with reputable professionals makes it easier to come together on value.

Business IT calls for a keen focus on the quality and bottom line. Excellent vendor management will reduce costs and allow you to get the best value for your investment. It can help you source, review, and pick trustworthy suppliers for your IT needs. You can also include quality measures in the contract to guarantee desirable results.

Don’t Forget Network Security Consulting

Security is crucial for modern businesses, and a breach can result in massive downtimes and losses. Companies should choose IT suppliers with secure networks and services. Network security consulting can help you monitor and protect information from cybersecurity threats. IT vendor management success requires secure systems, software, and data protection measures.

You’ll be dealing with third-party infrastructure, including communication solutions, data storage solutions, and vendor relationship management software. These integrations come with added cybersecurity risks. A reputable network security consultant can identify business threats and possible solutions for safe, efficient, and successful vendor management.

IT vendor management is a huge undertaking for any business and requires careful consideration. At Haber Group, we provide enterprise-level services and solutions for businesses in and around the NYC area. Our tech management services are people-centric and aim to help you succeed using IT products and services.

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7 Skills to Improve Your Productivity Using Office 365 https://www.habergroup.com/7-skills-to-improve-your-productivity-using-office-365/ Fri, 21 Jan 2022 19:32:21 +0000 https://www.habergroup.com/?p=11984 Our workdays have become increasingly dependent on technology. As we often collaborate with team members in diverse time zones worldwide, it can be challenging to work together cohesively. That’s why Haber Group provides Network Security Consulting and Office 365 productivity options to help your staff work more efficiently. If you’ve been looking for ways to […]

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Our workdays have become increasingly dependent on technology. As we often collaborate with team members in diverse time zones worldwide, it can be challenging to work together cohesively. That’s why Haber Group provides Network Security Consulting and Office 365 productivity options to help your staff work more efficiently.

If you’ve been looking for ways to maximize your company’s productivity, examine the following Office 365 skills.

1. Use OneNote Notebook to Create a Collaborative Wiki

A Shared OneNote Notebook is an efficient way to collect information and collaborate with other team members. Many organizations use a shared notebook to publish an internal wiki or knowledge base for various groups. You can easily share meeting notes or project notes without having to send emails back and forth.

2. Use Microsoft Planner to Track Tasks

Instead of emailing a task request, you can assign members of your team a task in Microsoft Planner. Having your team’s tasks in one place allows everyone to see who has the availability to take on more duties. It gives leadership visibility into a team’s work.

Microsoft Planner helps keep teams on track. Prioritize tasks to complete by specific timeframes. Create tasks, assign them, reassign them, attach group files to them, and keep track of your progress with status updates and comments.

3. Use Microsoft Teams to Maximize Collaboration

You can send quick messages to coworkers using Teams, which is faster than waiting on an email. Like emails, your messages live forever until you delete them, which is useful when you’re looking for a link that a teammate sent.

Manage your meeting invites and access files inside Teams. Third-party integrations like Zendesk and Power BI can further enhance productivity.

4. Use Microsoft OneDrive to Manage Files

Would you have the files to operate efficiently if your computer stopped working, or would you lose important data? Storing files in OneDrive is just as easy as keeping them on your hard drive. However, the benefit is if you needed to work from another computer, you could sign in and access your files from anywhere. If productivity would grind to a stop without those files, then make sure to save them in OneDrive instead of on your desktop.

Some company policies prohibit employees from storing files on hard drives. Data stored on a hard drive can be a security issue for companies that don’t remotely disable stolen equipment.

5. Use Microsoft To-Do to Plan Your Day

While Planner is a collaborative group organizer used for project management, Microsoft To-Do is for the individual. Your team can list the big picture tasks in Planner, but individuals can plan the details needed to complete those tasks in the To-Do App.

You will enjoy greater productivity if you take time each morning to plan out your day. You can drag and drop your most important tasks of the day into the My Day section.

6. Use a SharePoint Site to Improve Business Process

Like Teams, a SharePoint site enables communication on a more advanced scale. Microsoft built SharePoint to be mobile-friendly, accessible from any device at any time. Use it to co-author documents, organize folders, keep track of version control, and securely store your content.

SharePoint sites are especially beneficial for process improvement. For example, instead of HR emailing documents to IT to provision new employees, both can access a file inside SharePoint.

Maximize productivity by clearly defining and automating business processes.

Do various departments in your company have repetitive processes that waste time monthly, weekly, or even daily? Chances are, these processes can be automated to save your staff time and alleviate stress.

A few business processes that can benefit from SharePoint administration are contract management, staff performance appraisals, hiring, and onboarding. Your company can leverage Office 365 SharePoint administrators to develop automated workflows to reduce inefficiency and increase productivity.

7. Use Office 365 Groups to Manage Permissions

Organizations have traditionally used distribution groups to communicate and work with people in and outside of an organization. With Microsoft 365 groups, you can easily create a shared collection of resources for common groups of people. Users can access a shared Outlook mailbox, calendar, and OneNote notebook.

Help Desk Analysts and Exchange Admins won’t have to bother provisioning permissions manually for each tool an employee needs to access. Members immediately access the group’s applications upon being added to a group. Easier provisioning frees up the Help Desk to work on more pressing issues.

Network Security Consulting

Microsoft’s Office 365 is a toolbox that allows you to access Office apps from any device, at any time. Office 365 empowers teams to work together by sharing a variety of applications.

The Web-based toolkit is updated regularly and allows users to effortlessly share documents and collaborate with colleagues. It also allows multiple users to see and edit work in real-time.

Do you have questions about improving productivity at your company using Office 365? Contact us today. At Haber Group, we provide Network Security Consulting to ensure your company has the resources needed to operate productively.

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Outsourced Help Desk: A Team Dedicated To Your Success https://www.habergroup.com/outsourced-help-desk-a-team-dedicated-to-your-success/ Thu, 13 Jan 2022 22:36:22 +0000 https://www.habergroup.com/?p=11979 Is your IT department being bombarded with constant calls for technical support? Online attacks are rising, and downtime is a real problem for most companies. At Haber Group, we specialize in providing outsourced technical support, so you spend your time running your company instead of worrying about IT problems.  Today’s post will discuss the advantages […]

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Is your IT department being bombarded with constant calls for technical support? Online attacks are rising, and downtime is a real problem for most companies. At Haber Group, we specialize in providing outsourced technical support, so you spend your time running your company instead of worrying about IT problems. 

Today’s post will discuss the advantages of partnering with an outsourced Help Desk.  

Better Reporting

How do you know if a Help Desk is doing a good job? In-house IT staff often help customers without logging a ticket. However, an outsourced team uses a Customer Relationship Management (CRM) software like ServiceNow or Zendesk. 

CRM software tracks a customer’s issue from beginning to end. You can efficiently run reports to track metrics like how quickly the agent responded or how long it took to resolve the issue. The customer is even able to leave feedback when a ticket is closed. Customer service feedback is an excellent indicator of team success and, when closely monitored, can continuously improve quality. 

Proactive Support

Are you rolling out new software and need a knowledgeable team? An experienced outsourced team can support your specific technology and end-users promptly. 

Help desk analysts are primarily responsible for providing maintenance and incident management to prevent problems from occurring. They can provide proactive recommendations for upgrading old systems and software and other technical solutions to address the root cause of recurring issues.

Outsourced Help Desk teams use a triage system with rules for prioritizing, routing, and escalating tickets, ensuring that requests are addressed promptly by the correct team member with the right skillsets. Chatbots and other forms of automation can also assist users in quickly resolving common difficulties such as password resets.

Outsourced teams handle problems to provide continuous, high-quality support proactively. They have extensive experience creating, developing, and maintaining help desk procedures for various enterprises.

Ability to Scale

IT concerns can be predictable. For example, the volume of help desk calls will almost certainly grow when moving to a cloud solution or adopting new technologies. It’s simple to scale resources up and down as demand fluctuates when you outsource help desk services.

This flexibility assures reliable support in every situation and ensures that you don’t risk scrambling at the last second to hire and train IT resources. 

Flexible Coverage

Does your team need help at odd hours? Many global companies need support at varying times of the day.

Partnering with a third-party provider for IT support gives your employees more flexibility, allowing them to work a broader range of hours without fear of being left in the dark if a problem arises. Your employees can get help from a live representative even if they work remotely or during off-peak hours.

Improved Customer Service

An outsourced technical support team is interested in establishing a long-term business relationship with its clients. They approach help desk support with a cooperative mindset.

One of their goals is to collaborate with end-users to make their experiences as positive as possible. Excellent customer service boosts corporate morale and productivity. 

Improved Response Times

The relationship between the business and IT teams suffers from poor help desk service. Response times from internal IT teams juggling various priorities can be excruciatingly slow without a defined support structure. Worse, not resolving technical difficulties swiftly might result in costly company disruptions.

An outsourced team is held accountable for meeting particular service levels for response times under agreed-upon Service Level Agreements (SLAs). They work hard to avoid penalties. They strive to create connections that lead to referrals and long-term work by meeting contractual response times and other KPIs.

Reduced HR Burden

The managed services provider will manage their own IT team, removing the burden from you and your HR department. Fifty-four percent of companies globally are experiencing a talent shortage, and many companies spend a lot of time and money attracting, training, and retaining IT talent. 

You don’t have to go to career fairs, recruit at colleges, or place costly ads on LinkedIn to attract IT talent, and you don’t have to deal with performance and personnel issues.  

Maximized Outsource Services

Need more than Help Desk services? Outsourced IT assistance can entail more than just contacting a specialist to repair a malfunctioning computer or an unavailable server. 

Building a relationship with a reputable MSP to secure and manage your data and digital infrastructure is the goal of outsourced IT assistance. 

This alliance goes beyond band-aids and short repairs to continuously monitor your network, detecting and mitigating threats before they occur.

When you hire a managed services provider (MSP) to handle all of your company’s IT, you can maximize your outsourcing services to include IT infrastructure, cybersecurity, network monitoring, cloud migration, even disaster recovery.

Choose Outsourced Technical Support to Meet Your Company’s Needs

Excessive downtime caused by a malfunctioning IT system can be costly for many businesses. You can rest assured you’re in good hands with a team of industry-leading specialists on your side. 

At Haber Group, we will provide you with an outsourced Help Desk team dedicated to your success. 

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How Secure is My Data Stored In the Cloud? https://www.habergroup.com/how-secure-is-my-data-stored-in-the-cloud/ Fri, 07 Jan 2022 21:09:54 +0000 https://www.habergroup.com/?p=11975 More and more companies are storing their data in the cloud. However, you may have concerns regarding cloud computing, such as data security, security risks, and the possibility of data loss. At Haber Group, our Outsourced technical support team will help you ensure that your data stored in the cloud is safe. This post will […]

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More and more companies are storing their data in the cloud. However, you may have concerns regarding cloud computing, such as data security, security risks, and the possibility of data loss. At Haber Group, our Outsourced technical support team will help you ensure that your data stored in the cloud is safe.

This post will discuss how cloud providers use comprehensive cybersecurity methods to protect your sensitive data. But first, let’s discuss what the cloud is.

What is the Cloud?

There is usually a degree of ambiguity when you ask even seasoned professionals to explain the cloud. The cloud is any software you use that isn’t stored on your computer. Instead, the application code exists on another company’s servers. When you store images, files, and other data in the cloud, you’re generally using the servers of top providers like Amazon, Microsoft, or Google.

Many schools use Google Docs to store their documents as this easily integrates with Chromebooks and Google Classroom. Many businesspeople gravitate to Microsoft Office 365, a cloud service that allows for collaboration among team members. These software applications are referred to as software as a service.

Many businesses have started to use Cloud infrastructure or infrastructure as a service because they can add servers as needed without purchasing more hardware. Instead of investing in data centers, they can rent the servers they need, which is cost-effective.

For example, on Black Friday, when most companies experience a large influx of web traffic, companies using cloud providers can provide more servers to handle the additional traffic. Companies that don’t use cloud providers might not weather the traffic load and miss out on sales due to slow loading web pages.  

The most influential web-based companies rely on cloud providers to serve their enormous customer bases. Netflix uses Amazon’s servers to deliver video content to millions of users worldwide.

Even the United States government leverages cloud providers like Amazon and Microsoft Azure to keep their confidential data safe historically through the lucrative Joint Enterprise Defense Infrastructure (JEDI) contract. If the U.S. government trusts the top cloud providers, how secure is the cloud?

How Safe is My Data Stored in the Cloud?

Many companies choose to back up their data in the cloud because it is more secure than storing data on hard drives. Nefarious hackers may access information stored on your hard drive using malware downloaded from phishing emails. They may use ransomware to freeze your computer and demand payment before releasing your files and data.

Cloud servers live in data centers where people cannot easily access them. Encryption is used to store files to prevent attackers from accessing them. When you save your data on the cloud, the companies in charge of the servers keep their software patched to defend them from viruses and malware.

Cloud providers do their part to make sure the hardware running your programs are safe. Let’s look at how they keep your data safe.

Redundant Backups

What if something goes wrong with the hardware, or there’s a power outage? Will you be able to access your data in the event of a natural disaster or a large-scale outage at your cloud provider?

Yes, because the largest cloud providers use redundancy. They duplicate your data multiple times and store it in multiple data centers. You can access your files from a backup server if one server goes down.

When data is redundant, it is stored strategically, sometimes in different data centers in other geographic regions making your data available even if there is an outage at one data center.

Artificial Intelligence

Artificial intelligence is improving many areas of business. Cloud providers use it to keep your data safe. While there is a global shortage of experienced security professionals, companies leverage artificial intelligence and machine learning. AI is the first line of defense providing security analysis. These programs use built-in algorithms to look for and identify potential security issues.

Regular Updates

How often do you ignore the prompts to update your operating system, browser, or email client? In the world of computer security, it’s essential to stay up to date on software patches.

These updates frequently include tools to protect your devices from the most recent viruses and malware. Cloud providers oversee the infrastructure, keeping their security measures up to date.

  

Strict Firewalls

Cloud providers use firewalls to protect your files as well. As the name implies, this technology acts as a barrier protecting your data from unwanted traffic. Firewalls apply rules to all network traffic.

These rules filter out potentially harmful traffic and keep your data safe behind the firewall. Firewalls make it difficult for hackers to get malware or viruses past your cloud service provider’s security measures.

Now you know how Cloud providers keep your data safe in the cloud. But how can you do your part to keep your data safe?

How to Boost Your Cloud Security

Cloud Providers do their part to protect the infrastructure, i.e., the hardware, software, networking, and facilities that run the cloud services. However, cloud customers should also do their part to keep their data safe.

AWS calls this a shared responsibility model, an agreement between the cloud provider and the customer to safeguard data mutually.

 

Train Employees

AWS trains its employees, but customers are responsible for training their employees. Employees should never give their passwords to anyone pretending to work for your company, as it could be a social engineering attack.

 

Encrypt Data

Avoid storing sensitive data in the clear. Instead, encrypt it and add extra characters to make it harder for cybercriminals to access.  

 

Multifactor Authentication

Multifactor authentication is more secure than using a password alone. MFA ensures that attackers access your phone to get the token code even if they cracked your password.     

 

Software Management

AWS patches and fixes infrastructure software. Cloud customers are responsible for patching their guest operating systems and applications.

AWS manages the configuration of its infrastructure devices, but customers must properly configure their own guest operating systems, databases, and applications with security best practices in mind.

For example, when you open an account with AWS, the first user created has admin access and the power to disable the account. Creating other users and not using the root user account is vital. Provisioning users with limited access will lower the risk of someone hacking the root user account and gaining admin-level access.

 

Outsourced Technical Support

Are you interested in finding a cloud computing solution for your company? Call our trained specialists today to learn more about to keep your data safe in the cloud. Haber Group provides the best-hosted solutions in the New York City area.

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What To Do If You Accidentally Click A Link In A Phishing Email https://www.habergroup.com/what-to-do-if-you-accidentally-click-a-link-in-a-phishing-email/ Tue, 28 Dec 2021 23:55:00 +0000 https://www.habergroup.com/?p=11968 Are you someone that’s looking for the best IT support for your business? When seeking outsourced technical support options, it’s crucial to develop a proactive plan that best fits your business needs. Taking this step helps keep you safe against online threats like phishing emails. You’ll also ensure continuity for your business in this online […]

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Are you someone that’s looking for the best IT support for your business? When seeking outsourced technical support options, it’s crucial to develop a proactive plan that best fits your business needs. Taking this step helps keep you safe against online threats like phishing emails. You’ll also ensure continuity for your business in this online world.

At Haber Group, we provide you with the support you need to bring your business top-class online security. With these kinds of options, you’ll be able to overcome any challenge, no matter the size of your business.

You’re likely wondering what to do if someone in your business clicks a link in a phishing email. Today, we’ll discuss some steps you can take to help you overcome events like these.

Disconnect Your Device

The first step you’ll need to follow is immediately disconnecting the affected device from the Internet. What this does is isolate your device from infecting any other device. It also cuts off device access to hackers and contains malware infections.

If you connect through wired connections, unplug the Internet cable from your device. Now, if connecting through Wi-Fi, locate its settings on your device and disconnect from the network. If you’re unable to find the Wi-Fi device settings, head to the router and shut it off.

With these tips, you’ll keep the malware from sending out private business info from your device.

Backup Your Device

It’s also crucial to ensure that you don’t lose any files resulting from events like these. A great way to get ahead of this is to back up your files as soon as possible. If your files have ransomware, having backups will prevent hackers from demanding ransom for you to retrieve your files.

To back up your files, you can use tools such as USB drives. External devices like these don’t require internet access and help keep hackers in check. There are three types of data to focus on to ensure the best protection for your business.

 

  • Corporate information
  • Irreplaceable files
  • Sensitive content

 

By taking steps to back up your files, you’ll be able to overcome any threat that comes with phishing emails.

Scan Your System For Malware

Another step you can take after clicking on a phishing link is to scan your device for malware. If you don’t have tech skills, you may need to hire an outsourced technical support expert to check for malware.

You can also use your device’s anti-virus program to scan your system and remove any suspicious files you find. It’s important to note is that malware tends to disguise itself as a legit file. For this reason, it’s best to bring your device to an outsourced technical support professional. They will help ensure your device is clean and safe from any online threats.

Change Your Login Credentials

Malware from phishing emails can compromise these types of sensitive information.

 

  • Bank account numbers
  • Credit card numbers
  • Online user names
  • Passwords

 

If you think you may have clicked on a phishing email, then change your online credentials immediately. One thing you don’t want to do is to use the same user name and password for all of your accounts. Making this mistake makes it easier for online hackers to steal your credentials and other crucial business data.

Instead, it’s best to use multi-factor authentication and secure password practices to overcome online threats. With MFA, users will need to verify their identity with factors other than user names and passwords. As for password practices, here are some great ways to help you create passwords to keep your info secure.

 

Make Your Password Lengthy

It’s always a great idea to give your password length. After all, a long password is a strong password. A strong password needs to be at least 20 characters long. If your password is eight characters or less, a hacker can crack it within 58 seconds. That’s why it’s crucial to ensure your password is long enough to secure your information.

 

Insert Special Symbols In Your Password

Make sure your passwords contain the following things so that they can have more strength.

 

  • Lower-case letters
  • Numbers
  • Special characters (#,$,@,%, etc)
  • Upper-case letters

 

Including these things in your passwords make it harder for hackers to guess since this creates more possible combinations. Not only that, but you’ll be less likely to be a victim of a brute force login attack. During these events, hackers try many combinations of letters to guess your password and access your accounts.

By adding these special symbols, you’ll be a step ahead of any online attack by hackers.

 

Don’t Include Any Obvious Details In Your Password

When seeking outsourced technical support options, always keep in mind to never include the obvious in your password. Here is a list of things to avoid using for your password.

 

  • Address
  • Birthdays
  • Zipcodes

 

Including them in your password allows hackers to trace them back to you on the Internet. When setting your passwords, always make sure that they’re easy to remember while not including obvious details in them.

 

Make Sure Your Password Uses Acronyms And Codes

Passwords need to be easy for you to remember, or else they’re useless. Writing passwords on sticky notes isn’t a good idea as that may put you in more danger.

To make your password memorable, make great use of codes and acronyms. These two things can help relate to specific things you’ll be able to memorize. They’ll also look like random mixtures of letters, numbers, and symbols to everyone else.

Taking this step helps give you easy access to your account while keeping it safe from hackers.

 

Use Password Managers

Password managers are easy, free, and keep all of your passwords in one place. These tools eliminate the need to remember so many passwords. Of course, you’ll still need a secure and memorable password to access your password manager.

Since this is a password manager, creating a strong password is crucial. Make sure that this one password is long, memorable, utilizes MFA, and uses special characters. Most password managers offer strong password generators that can benefit your needs.

By using password managers, you’ll be able to stay ahead of your business functions while staying safe online.

 

Turn On Web Content Filtering

You can also enable security features to protect you from harmful links. If phishing emails still land in your inbox, enable web content filtering. With web content filtering, you can take proactive measures even if you click on a link. What this tool does is help your browser block harmful sites before they infect your device.

With web content filtering, you’ll stay ahead of any phishing attempts that come your way.

 

Choose Outsourced Technical Support Options That Help Maximize Your Online Safety

As you put together your online safety plan, it’s always crucial to be diligent and proactive. By going this route, you’ll be able to ensure your business continues to prosper and keep online attackers in check.

Are you looking for outsourced technical support options that maximize your online safety? Then get in touch with us today. Our team at Haber Group will help provide the tools you need to succeed in today’s online world.

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Virtual Machines: 8 Questions Answered https://www.habergroup.com/virtual-machines-8-questions-answered/ Thu, 16 Dec 2021 21:16:22 +0000 https://www.habergroup.com/?p=11964 Data is the lifeblood of every company, especially in today’s technology-driven world. As you seek ways to protect against data loss and future service interruption, consider Haber Group to provide you with Network Security Consulting and virtualization options that best meet your needs. Today we’ll discuss the top eight questions to consider if you want […]

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Data is the lifeblood of every company, especially in today’s technology-driven world. As you seek ways to protect against data loss and future service interruption, consider Haber Group to provide you with Network Security Consulting and virtualization options that best meet your needs.

Today we’ll discuss the top eight questions to consider if you want to maximize virtualization in your company.

1. What is a Virtual Machine?

A virtual machine is a computer that exists inside another computer. Virtual machines have a central processing unit, memory, network interface, and storage.

VMs function the same as a regular computer. You can create and edit files or browse the internet as usual. You can think of VMs as software-defined computers that run on physical servers and exist solely as code.

Virtual machines allow a company to copy a physical system, isolate it from the host network, and use it as a sandbox for experimentation. If something should go wrong with the VM, it will not affect other devices on the company’s network.

2. How Much RAM Is Needed?

VMs should have enough allocated RAM to operate without causing hard disk caching. If your computer has 8GB of RAM, and you run a VM that uses 2GB of RAM, your computer only has access to 6GB of RAM.

Getting an excessive amount of RAM doesn’t boost performance. When a computer has 16GB of RAM but only utilizes 4GB, the system functions as if it had just 4GB of RAM.

The host system can’t borrow RAM from the virtual machine. The VM cannot borrow RAM from the host system. You won’t have performance concerns if you operate a PC with three virtual machines and 16GB of RAM shared equally across all four systems if none of the systems uses more than 4GB. It will not run any quicker if you increase the system RAM to 32GB.

3. Does running a virtual machine slow down your computer?

If you have enough RAM and partition it properly, speed won’t be an issue. However, if a VM’s RAM is insufficient, it utilizes a page file on the hard disk to enlarge the active memory. The page file is sluggish and having numerous PCs using page files on the same hard drive exacerbates the problem.

Paging may become an issue if you have a computer with 4GB of RAM and a VM that uses 1GB of RAM. When the host system’s RAM utilization exceeds 3GB, it begins paging to the hard drive causing it to be slow.

4. Is virtualization the same as cloud computing?

Cloud computing and VMs both share a lot of the same benefits. Cloud computing relies on virtualization to divide computing environments from physical hardware allowing the provider to run several systems on the same computer.

With a cloud environment, you can scale up or down resources by leveraging a cloud provider’s hardware stored in highly secure data centers worldwide.

5. What are virtual servers, and how do they work?

Multiple virtual servers may operate on a single physical host and share resources, making them more efficient and cost-effective. Each virtual server would have an IP address, allowing remote access through the LAN.

6. How do I connect to a virtual machine from a different computer?

You’ll need the IP address of the machine operating as the server to access your shared VM remotely. For example, you would go to Start, enter CMD, and type ipconfig into the command box if using VMware. Then navigate to the Home tab on the second machine that has VMware Workstation installed.

7. Can I Move a Virtual Machine?

You can move VMs between virtual environments and even from one physical server to another. VMs are hardware-independent, and you can manage them inside the virtualization software. In contrast, purchasing a lot of physical servers and then lugging them to a new location would require extra time and physical effort.

8. How Do VMs Improve IT Productivity?

IT departments spend a large portion of their time on administrative chores. However, virtualization allows administrators to split one physical server into numerous virtual machines, installing and administering different operating systems from a single physical server. Virtualization boosts productivity by making server deployments faster and maximizing hardware you already own.

Faster Deployments

VM deployments are fast. Many time-consuming tasks go into deploying a new physical server. Organizations may swiftly deploy new virtual servers utilizing safe pre-configured server templates with virtualized systems.

Maximize Hardware Usage

Many organizations may not make full use of their available hardware resources. However, you can use virtual servers instead of purchasing extra hardware to save operating costs.

Network Security Consulting

According to Spiceworks research, 92% of companies use some form of virtualization. When choosing virtualization, you can simplify your IT processes, increase your team’s productivity, and cut hardware costs.

If you have questions about virtualization, get in touch with us today. At Haber Group, we’ll work with you to ensure you have the resources you need to operate efficiently.

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Evolving and Optimizing Your Real Estate Business with IT https://www.habergroup.com/evolving-and-optimizing-your-real-estate-business-with-it/ Wed, 17 Nov 2021 20:50:12 +0000 https://www.habergroup.com/?p=11959 Realtors have become dependent on digital solutions and outsourced IT support to achieve their sales goals. The industry has seen tremendous technological advancements to help realtors sell a property. Not all Real Estate companies are successful in incorporating technology to help them be successful. If you own a real estate business, it is vital to […]

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Realtors have become dependent on digital solutions and outsourced IT support to achieve their sales goals. The industry has seen tremendous technological advancements to help realtors sell a property. Not all Real Estate companies are successful in incorporating technology to help them be successful. If you own a real estate business, it is vital to have a reputable IT support company specializing in serving the industry. Your team should understand how technology can positively or negatively impact your business.

Evolving Real Estate Business with Outsourced IT Support

Technologies like digital twins, iOT, virtual reality, CRMs, and digital marketing have changed the landscape for Real Estate companies. As a result, many successful realtors have leveraged digital expertise and other integrated solutions to increase efficiency and maximize opportunities.

There are various ways IT services can benefit a real estate firm. Clients are looking for quick, convenient, and inexpensive ways to find their dream property, and IT allows you to meet these needs with a little investment. Here are three ways to evolve your business with IT.

1.    Get Actionable Data and Metrics

Big data and analytics drive most industries, including real estate. Businesses can no longer act without insights from accurate feedback and statistics. Real estate is a big industry that encompasses land and improvements like buildings, structures, and accessories.

Realtors handle property development and management, marketing, leasing, appraisal, and even selling. These areas require accurate and actionable data to guide strategy formulation, budgeting, and other crucial decisions. IT services can provide actionable data.

2.    Leverage Online Portals and Databases

Real Estate businesses can take advantage of custom portals that feature resourceful information for their clients. The portals host floor plans, directions, neighborhood amenities, and other details prospective clients can access instantly when looking for property.

More than half of buyers search for property online through portals and listings. As a real estate business, you should give your properties the best visibility online and make it easier for clients to view and make inquiries remotely.  There are many software integrations that can perform this task.  An IT Support company can help integrate an appropriate platform to support their needs.

3.    Manage Business with eCommerce Solutions

Real estate owners require various solutions for different aspects of the business. For example, security, communication, booking, and marketing can be optimized using the right eCommerce solutions.

Working with a reputable IT support firm can help you identify what needs transformation and the best solutions. For instance, integrating secure payment systems can offer your customers a safe way to complete contracts on your website. You can also use an online booking system.

4.    Offset Business Services to Outsourced Teams

Involving an outsourced team can free your in-house staff from different redundant tasks. For example, IT teams can handle the procurement and new purchase of hardware, software, and other IT equipment. They also manage your print services and maintain mobile devices and gadgets.

Outsourced teams are available around the clock. You will get 24/7 services and support for all questions regardless of your geographical location.

5.    Backup and Recover Your Critical Data

Digital solutions can eliminate human error and redundancy by automating various processes. However, mistakes are bound to happen at some point. Computer hardware, servers, and software can also fail. When in such a situation, you need prompt recovery actions.

Involving an IT team will ensure routine backup of all mission-critical data and other essential details from your cloud applications. You will also get secure access to your business assets, documents, and emails and can bounce back from an attack within minutes.

Optimizing Real Estate Business with IT Support

Customer relationship management is one of the areas that require digital automation. The sales team can use technology to complete daily activities and engage customers across different platforms.

IT allows businesses to automate communications and manage prospects through follow-ups and property visits. Other areas that will benefit from IT include inventory management, project and property management, and marketing campaigns.

Outsourced IT teams provide 24/7 support services so that real estate managers can perform business functions without delay. You can reach the support team via phone calls, texts, or emails. They can also manage all business devices used by your staff.

Reputable Real Estate IT Support in New York City

You should choose a reliable and trustworthy team with experience in serving real estate businesses in the New York City area.

Integrated digital solutions can buffer your business and distinguish you from the competition.  The goal is to identify a company the can review your key processes that’ll benefit from IT and determine the best solutions.

Here at Haber Group, our goal is to provide people-focused tech management for businesses in NYC. We have offered enterprise-level IT services since 2000 and strive to relieve businesses from the burden of managing technology, allowing them to focus on growing their company.

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